Terms & Conditions
Failure to comply with these park rules will affect a guests option to rebook at anytime.
Online bookings can be made at www.noosaholidayparks.com.au, and are required to be paid in full.
Bookings and Quotes
Reservations are subject to availability and actual pricing at the time of booking. Verbal quotes are valid for 24 hours. All guests agree to pay the rate for each night of their stay and additional charges up until the time of departure including all extra's (adults, children, vehicles etc). It is the guests responsibility to ensure that all details on the confirmation documents are correct and to bring to our attention any errors or discrepancies within 48 hours of booking. Noting: Site numbers preferential and not guaranteed.
Cancellation and Refund
See the Cancellation Policy Page
(28 days notice is required to receive a refund or to transfer the booking for another period. A $30 administration fee applies. No refunds eligible due to change of dates or due to weather. (Only in the case of a Severe Weather Warning current for the local area, will upon written request, an extension of 28 days be available on the current permit.)
Compassionate' or 'Loyalty Rebooks'
From 1 June 2017, there is no provision for rebooking based on a compassionate or loyalty basis.
Each site must be booked in the name of the occupier. If a registered guest relinquishes their site, they relinquish their rights over that site. It cannot be 'given/sold' to another party (family/friends included).
Persons Under 18
Persons under the age of 18 are not permitted to make an online reservation. We reserve the right to cancel any of these types of reservations.
Rates & Site Capacity
Sites - Rates quoted are for 1-2 persons. Extra persons incur an additional charge per night. The maximum of persons per site is 6.
Your Booking allows for a maximum of 1 vehicle per booking.
5kph (walking speed)
Number of guests
At no time during the stay is the number of guests to exceed the number booked, unless prior approval is sought and given by management, along with all the relevant fees paid. Any person exceeding the registered occupancy of the site will be considered trespassers and will be asked to leave.
Site Availability and Allocation
Site allocation will be made according to the dimensions of your caravan. Please ensure you state the total exterior length of your van from front to back including all attachments and drawbar.
In some instances your van/motorhome/tent etc may not be able to be accommodated on the size sites actually available at the park. In these instances you will be contacted as soon as this is known and if possible you will be offered alternate dates or your booking cancelled.
Site numbers are not guaranteed and are preferential. Management reserves the right to make necessary changes to sites, with or without notice (All attempts to notify will be taken). Please contact the park if you have any special requirements before your arrival.
Clotheslines and hammocks
Guests are not permitted to erect clotheslines or hammocks on any park infrastructure. This includes between trees, fences, power poles, railings etc.
Site Separation Requirements
Only one tent, caravan or camper trailer etc per site. This includes no structures to combine two sites.
Site separation must be clear of any tarpaulin, tie-down ropes and additional recreation equipment such as kayaks, bikes etc. The use of ground outside your designated site size is not permitted. Please do not tie tent ropes, clotheslines or hammocks to the foreshore fencing or any park infrastructure.
Check in / Check out
Check in times varies depending on each holiday park. Please check with the onsite park manager. Check out is strictly 10:00am
Reception closes at 5pm. Check in after this time may be made by prior arrangement.
The Noosa North Shore Beach Campground ($20 cash key deposit required) and the Boreen Point Campground have gates. Access is unavailable outside of business hours. Please phone your campground earlier in the day to notify them if you have a reasonable request for late arrival.
Late Check out
A late check out may be available at Boreen Point Campground or the Noosa North Shore Campground, but must be arranged with the onsite park manager, pending availabilty. A fee may apply.
Where a guest has made a reservation under a special offer or discount, no further offers or discounts will be applied to that reservation. Discount and Promotional rates are available only at the time of booking and not retrospectively.
Distrubance including but not limited to excessive noise, intoxication and loud music is prohibited with a 10:00pm curfew. If a complaint is received, a first warning will be given. If a second complaint is received, this may result in an eviction with no refund. Fowl language will not be tolerated at any time, and will result in immediate eviction with no refund. Failure to comply with these park rules will affect a guest's option to rebook at any time.
Child supervision/other guests
The registered guest is responsible for all children and other guest on their site. Children supervision is highly recommended for those twelve years or younger with using the park facilities.
Bicycles and scooters are permitted providing normal road rules are being observed. This includes wearing a helmet, 5kph speed limit and being used in daylight hours only. No riding in or around the amenitiy blocks, access walkways, office areas or the camp kitchen.
The property is not to be used for commercial use without prior management approval.
The guest acknowledges that we do not accept liability for any injury, damage, loss, additional expenses and disruptions due to electrical storms or other acts of God caused directly or indirectly, or caused by events which are beyond our control and agree not to make any claims in relation there to.
Guide, hearing and assistance dogs
The Guide, Hearing and Assistance Dogs Act 2009 came into effect on 1 July 2009.
The legislation ensures that every person who relies on a guide, hearing or assistance dog has the same access rights as others to public places and public passenger vehicles. This includes cafes, restaurants, pubs, clubs, sports venues, taxis and buses.
About guide, hearing and assistance dogs legislation
A guide dog, hearing dog or assistance dog is specially trained to perform specific physical tasks and behaviours to assist a person with a disability and reduce their need for support.
Companion Animal is not an Assistance Animal
The Federal Disability Discrimination Act 1992 (DDA) provides protection for everyone in Australia against discrimination based on disability. The DDA applies directly to discrimination because a person is accompanied by a guide dog, hearing dog or other animal trained to alleviate the effects of a person's disability.
However, the Australian Human Rights Commission has confirmed that a companion animal is not an "assistance animal" for the purposes of the DDA:
"The fact that an animal is house trained or has had obedience training is not likely to be sufficient for this purpose."
Accordingly only guide, hearing and assistance dogs are permitted in the Noosa Holiday Parks and camping grounds that are not designated as 'Dog Friendly' parks. Boreen Point Campground is the only designated 'Dog Friendly" park, where lap dogs are permitted on application.
Dog Friendly Parks
Dogs are permitted on application at Boreen Point Campgroundin off peak periods. Complete the DOG APPLICATION FORM and return it to Boreen Point Campground onsite managers Boreen Point PRIOR to making a reservation.
Water supplies at Boreen Point Campground and the Noosa North Shore Beach Campground
The campgrounds are NOT on town water. The sites are NOT connected to Water or Sullage. Dump points are available at the Campgrounds.
Are NOT Allowed at any of the NOOSA HOLIDAY PARKS, at any time.
Additional Terms and Conditions specific to the NOOSA RIVER HOLIDAY PARK
Bookings and Quotes
Bookings can be made online at www.noosaholidayparks.com.au/noosa-river or by calling +61 7 5449 7050. Reservations are subject to availability and actual pricing at the time of booking. Verbal quotes are valid for 24 hours. All guests agree to pay the rate for each night of their stay and additional charges up until the time of departure including all extra's (adults, children, vehicles etc). It is the guests responsibility to ensure that all details on the confirmation documents are correct and to bring to our attention any errors or discrepancies within 48 hours of booking. Noting: Site numbers preferential and not guaranteed.
Deposit and payment
"Off Peak" and "Shoulder" period: $50.00 at the time of booking | balance due on arrival
"Peak" period (QLD State school holidays): One week payable at time of booking; PLUS; QLD Term 1 | full payment on or before 28 February; OR QLD Term 4 | full payment on or before 31 October
Note: Peak deposit and payment policy applies to any portion of stay that falls within the peak period.
Payment of deposit or full payment constitutes acceptance of these terms and conditions.
Gazebo, Gazebo hubs and/or simular structures
Not permitted within the holiday park. See site separation details on the park rules and map.
Additional vehicles and Boats
One vehicle permitted per site.
An additional vehicle or boat incl. trailer up to 4.5m must be approved by park management prior to arrival and may incur an additional fee.
Boats on the foreshore
No boats are to be moored, anchored, tied or secured to any section of the holiday park foreshore. All boats within the holiday park are to abide by Marine Safety Regulations, with NO mooring permitted within 30 metres of the submerged infrastructure.
Automatic rebook offer
Our booking system has certainly undergone increasing pressure in the past few years and this has resulted in rebooking procedures to decrease the demand on the Front Desk. This arrangement provides a better service to you via a dedicated reservations department.
This means that rebooks will be completed & emailed by the end of the next quarter. eg: all April arrivals will be notified at the end of June. You will have one month to confirm your booking. If you havent confirmed your booking it will be advertised online at the start of August.
If eligible for a rebook, an offer will be emailed to you post departure.
Eligibility: * Minimum 7-night stay;
* Site setup must be compliant, adhering to park rules and regulations;
* Adhered to the Noosa River Holiday Park Terms and conditions during the last stay; and
* Behavior towards the staff and other guests has been taken into consideration.
Contact Noosa River Holiday Park for more information.
Park development and upgrades undertaken by management and/or Noosa Council are done with guests satisfaction and disturbance as a priority. Pre-booked guests will always be notified of any scheduled works prior to their stay, unless works are due to an emergency where no notice is available.
In 2018, amenity building upgrades are commencing in three stages from February and concluding in December. Those already identified to be in the immediate build vicinity have been contacted and in most cases, relocated.
Other guests wishing to cancel their reservation due to the perceived disturbance of the build are eligible for a full refund, although it will relinquish the booking offer for 2019. There is no rate reduction applicable during the stay unless genuine hardship or major disturbance can be established and verified as having occured.
Additional Terms and Conditions specific to the NOOSA NORTH SHORE BEACH CAMPGROUND
The planned temporary closure of the Noosa North Shore Beach Campground to allow for essential site improvements has been deferred to mid 2018.
In the interim environmental rehabilitation works will commence within the esplanade coastal dunes. This will also include fencing works to protect the esplanade and to provide pedestrian access paths to the beach.
Council is committed to undertaking the necessary site improvement works for the benefit of future campground users and to preserve the nature based experience that customers of the site enjoy.
We apologise for any inconvenience during this period.
Please watch this site for further updates via Noosa North Shore PROJECT NEWS