Terms & Conditions Terms & Conditions

Guide, hearing and assistance dogs

The Guide, Hearing and Assistance Dogs Act 2009 [739KB] came into effect on 1 July 2009.

The legislation ensures that every person who relies on a guide, hearing or assistance dog has the same access rights as others to public places and public passenger vehicles. This includes cafes, restaurants, pubs, clubs, sports venues, taxis and buses.

About guide, hearing and assistance dogs legislation

A guide dog, hearing dog or assistance dog is specially trained to perform specific physical tasks and behaviours to assist a person with a disability and reduce their need for support.

Companion Animal is not an Assistance Animal

The Federal Disability Discrimination Act 1992 (DDA) provides protection for everyone in Australia against discrimination based on disability. The DDA applies directly to discrimination because a person is accompanied by a guide dog, hearing dog or other animal trained to alleviate the effects of a person's disability.

However, the Australian Human Rights Commission has confirmed that a companion animal is not an "assistance animal" for the purposes of the DDA:

"The fact that an animal is house trained or has had obedience training is not likely to be sufficient for this purpose."

Accordingly only guide, hearing and assistance dogs are permitted in the Noosa Holiday Parks and camping grounds that are not designated as 'Dog Friendly' parks. Boreen Point Campground is the only designated 'Dog Friendly" park, where lap dogs are permitted on application.

Dog Friendly Parks

Dogs are permitted on application at Boreen Point Campground. Complete the dog application form [614KB] and return it to Boreen Point Campground onsite managers boreenpoint@noosaholidayparks.com.au prior to making a reservation.

Payments for bookings made online at Noosa Holiday Parks website

All bookings via the website online booking facility, are required to be paid in full.

All other payments for all other bookings

Christmas bookings require a deposit payment of one weeks' fees at time of booking with the balance to be paid by 31 October.

Easter bookings require deposit of one weeks' fees at time of booking and full payment by 1 February or at date of booking if after this date.

For all direct bookings with the Noosa River Holiday Park, All other booking periods require a deposit payment of $50 for sites at time of booking with balance on arrival.

Persons Under 18

Persons under the age of 18 are not permitted to make an online reservation.  We reserve the right to cancel any of these types of reservations.

Rates

Sites - Rates quoted are for 1-2 persons
Extra persons incur an additional charge per night

Site Availability and Allocation

Site allocation will be made according to the dimensions of your caravan. Please ensure you state the total exterior length of your van from front to back including all attachments and drawbar.

In some instances your van/motorhome/tent etc. may not be able to be accommodated on the size sites actually available at the park. In these instances you will be contacted as soon as this is known and if possible you will be offered alternate dates or your booking cancelled.

For the Noosa River Holiday Park, Site numbers are not guaranteed and are preferential. Management reserves the right to make necessary changes to sites, with or without notice (All attempts to notify will be taken).  Please contact the park if you have any special requirements before your arrival.

Site Capacity

Sites - Maximum persons per site is 6.

Check in / Check out

Sites

Check in times varies depending on each holiday park. Please check with the onsite park manager.
Check out is 10am

Reception closes at 5pm. Check in after this time may be made by prior arrangement.

Late Check out

Late check out must be arranged with the onsite park manager, pending availabilty. A fee may apply.
Late check outs maybe available at the Boreen Point or Noosa North Shore Campgrounds, incurring a fee per site.

Discounts

Where a guest has made a reservation under a special offer or discount, no further offers or discounts will be applied to that reservation. Discount and Promotional rates are available only at the time of booking and not retrospectively.